While waiting in line at a local coffee shop, I overheard the young woman in front of me order “a medium coffee with room for cream.” The barista, not listening, quickly handed her a medium coffee filled to the rim.
Seeing the full cup, she replied, “Excuse me, but I asked for room for cream. Could you…”
The barista, annoyed at her request, replied back. “Just pour what you don’t want in the garbage can behind you. Can I help the next person?”
Despirited, the young woman attempted to pour out the excess coffee only to spill a good deal of it on herself and the floor.
I ran over to her with a pile of napkins and asked if she was OK. Attempting to keep her composure, she simply nodded in appreciation as she confessed, “All I wanted was a little room for cream.”
I sincerely replied. “I know…I heard you.”
Realizing she had been heard, her whole demeanor changed as she replied gratefully, “Thank you. Its nice to be heard.”
To speak and be heard, to listen and truly hear, those are truly precious, present moments.
A Present Moment Listening Exercise
Throughout your day today, allow yourself to realize that every conversation or exchange you have with another human being is a request to be heard and connect, and a wonderful gift and opportunity for you to connect and be present.
Or you can turn it into a mantra
Every conversation or exchange I have with another human being is a request to be heard and connect, and a wonderful gift and opportunity for me to connect and be present.
Copyright 2007 Rob Gruber Life Coach
i wish i could tell you