Listen and You Shall Hear

While waiting in line at a local coffee shop, I overheard the young woman in front of me order “a medium coffee with room for cream.” The barista, not listening, quickly handed her a medium coffee filled to the rim.

Seeing the full cup, she replied, “Excuse me, but I asked for room for cream. Could you…”

The barista, annoyed at her request, replied back. “Just pour what you don’t want in the garbage can behind you. Can I help the next person?”

Despirited, the young woman attempted to pour out the excess coffee only to spill a good deal of it on herself and the floor.

I ran over to her with a pile of napkins and asked if she was OK. Attempting to keep her composure, she simply nodded in appreciation as she confessed, “All I wanted was a little room for cream.”

I sincerely replied. “I know…I heard you.”

Realizing she had been heard, her whole demeanor changed as she replied gratefully, “Thank you. Its nice to be heard.”

————————————————————-

To speak and be heard, to listen and truly hear, those are truly precious, present moments.

A Present Moment Listening Exercise

Throughout your day today, allow yourself to realize that every conversation or exchange you have with another human being is a request to be heard and connect, and a wonderful gift and opportunity for you to connect and be present.

Or you can turn it into a mantra

Every conversation or exchange I have with another human being is a request to be heard and connect, and a wonderful gift and opportunity for me to connect and be present.

Copyright 2007 Rob Gruber  Life Coach

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